General Manager (01202) 7081 Dixie Highway

Domino's Franchise•Clarkston, MI

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining standards and store cleanliness, customer service, marketing, attendance and punctuality, and profitability. The posting also describes general store-team-member duties and working conditions, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, and cleaning equipment and the facility. On-the-job orientation and training are provided.

Requirements

  • Use judgment, math, and multitasking skills.
  • Comprehend and provide correct written instructions.
  • Communicate verbally with customers and coworkers to process orders by telephone and in person.
  • Add, subtract, multiply, and divide accurately and quickly; make correct monetary change.
  • Use verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Have transportation to and from work.
  • For delivery duties described in the posting: hold a valid driver’s license with a safe driving record meeting company standards and have access to an insured vehicle usable for delivery.
  • Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Meet the described physical demands, including standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching.
  • Work in the described conditions, including varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather.

Responsibilities

  • Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures while ensuring crew members do the same.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and standards and ensure store cleanliness.
  • Provide great customer service.
  • Maintain attendance and punctuality.
  • Support marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
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