Teller - E. Dixie

Truliant Federal Credit Union•Asheboro, NC

About The Position

Truliant Federal Credit Union is seeking a Teller to provide accurate transaction services, answer member questions, and connect members with products, services, or specialists. Tellers are often members’ first point of contact at a branch and help create positive experiences, build trust, and support members’ financial goals. The role contributes to a welcoming, collaborative, service-focused branch environment and supports branch goals. Candidates should enjoy working with people, be detail-oriented, and balance accuracy, service, and relationship-building in a busy branch setting.

Requirements

  • Experience working directly with customers in a service-focused environment.
  • Experience handling transactions, cash, records, or other activities requiring a high degree of accuracy.
  • Ability to provide professional, friendly, and responsive member service.
  • Strong verbal and written communication skills.
  • Ability to accurately process financial transactions and identify discrepancies.
  • Proficiency using computer systems and digital tools.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Ability to follow established procedures, security protocols, and compliance requirements.
  • High school diploma or equivalent required.
  • Comfort working in a goal-oriented environment, adapting to changing priorities, and building positive relationships with members.

Nice To Haves

  • One or more years of experience in retail, banking, or financial services.
  • Previous sales or referral experience.
  • Experience working in a cash-handling environment.
  • Familiarity with member relationship management or appointment-setting tools.

Responsibilities

  • Process financial transactions accurately and efficiently while providing outstanding member service.
  • Engage members in meaningful conversations to understand their needs and connect them with appropriate products, services, or specialists.
  • Support branch goals by contributing to a welcoming, collaborative, and service-focused environment.

Benefits

  • No-cost employee medical, dental, and vision coverage.
  • Prescription benefits, including mail order.
  • Paid holidays and paid time off (PTO).
  • 401(k) plan with contribution matching.
  • Paid community involvement volunteer hours.
  • Paid group life insurance.
  • Teammate loan discounts.
  • Tuition reimbursement.
  • Short- and long-term disability.
  • Health and wellness program.
  • Teledoc physician video conferencing.
  • Onsite fitness facilities or health club reimbursement.
  • Employee Assistance Program (EAP).
  • Medical flexible spending account.
  • Dependent care flexible spending account.
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