Assistant Manager

Domino's Franchise•St. Augustine, FL

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all company policies and procedures, and expecting the same from team members. On-the-job orientation and training are provided. The position offers opportunities for advancement within Domino’s, including management and franchise ownership.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make decisions.
  • Ability to comprehend and provide correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to operate all equipment and use a computer keyboard or touch screen.
  • Ability to lift and handle deliveries and supplies weighing up to 50 pounds, carry items including pizza sauce weighing 30 pounds, push or pull trays on a dolly, and occasionally navigate stairs or climb a ladder.
  • Ability to work in conditions involving varying or adverse weather, temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and differentiate between hot and cold surfaces.
  • Reliable attendance and punctuality, and transportation to and from work.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Staff the store and complete paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and adhere to standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Ensure transportation to and from work.
  • Maintain store cleanliness and support marketing and profitability.
  • Follow all policies and procedures and set an example for the crew.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; clean equipment and the facility.
  • Communicate with customers and co-workers to process orders in person and over the phone.
  • Enter orders using a computer keyboard or touch screen and handle monetary change accurately.
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