Assistant Manager

Wonder•Acton, MA
•$66,500 - $80,000

About The Position

The Assistant Manager supports the General Manager with day-to-day restaurant operations to help ensure the restaurant runs smoothly and successfully. The role works closely with the General Manager and team members to foster a positive work environment, prioritize food and team member safety, and deliver exceptional customer service. The Assistant Manager helps develop, engage, inspire, and motivate staff; recruits and trains talent; and supports operational goals and budget targets. The role oversees floor management, staff deployment, sales and service efficiency, inventory, food safety protocols, and ongoing training across kitchen and dining room operations.

Requirements

  • At least two years of restaurant supervisory or management experience in a high-volume quick-service restaurant (QSR) or full-service restaurant.
  • Demonstrated ability to manage and develop teams of 15 or more members.
  • Ability to lead and motivate a team in a fast-paced environment.
  • Attention to detail and a strong drive for efficiency and accuracy.
  • Professionalism and adherence to policies and procedures.
  • Effective verbal and written communication skills.
  • Strong team-player skills.
  • Must be at least 18 years old and legally authorized to work in the United States.
  • Must be able to lift 50 pounds.
  • Must be able to stand for a full shift while working.
  • Must have open availability, including nights and weekends.
  • Must have a Food Manager Certificate as required by state, county, or local health departments.

Responsibilities

  • Assist the General Manager in developing, engaging, inspiring, and motivating staff members.
  • Recruit and train talent for the restaurant.
  • Help the General Manager achieve operational goals and budget targets.
  • Communicate team achievements, priorities, protocols, and operational changes clearly and consistently.
  • Manage the floor and optimize staff deployment for efficiency.
  • Drive restaurant sales and service efficiency by resolving operational obstacles.
  • Supervise inventory and food safety protocols, including adherence to shelf-life and product-dating guidelines.
  • Continue training and development in kitchen and dining room operations to uphold standards and guidelines.
  • Maintain adherence to food safety and security standards.
  • Ensure team members deliver excellent customer service.

Benefits

  • Medical, dental, and vision insurance.
  • 100% employer-paid life insurance.
  • 401(k) retirement plan.
  • Employer match for Health Savings Account (HSA).
  • Learning and development opportunities to advance your career.
  • Employee stock.
  • Employee discount.
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