Assistant Manager(09189) - 113 Radio City Dr.

Domino's Franchise•Pekin, IL

1d•Onsite

About The Position

The Assistant Manager leads shift operations and supports operational excellence, team performance, and customer service at the Pekin location. The role includes supervising and developing staff, managing scheduling and store operations, handling financial transactions, maintaining inventory and cleanliness, and communicating operational needs to upper management. The position requires working in a fast-paced, team-oriented environment and being available when needed, including weekends and holidays. Stores are open 365 days a year, and schedules are described as flexible.

Requirements

Proven experience leading a team; the shift may involve managing 3 to 30 staff members.
Ability to manage and motivate diverse teams.
Strong math, problem-solving, and financial skills.
Excellent communication and interpersonal skills, with a friendly and professional demeanor.
Organized, responsible, diligent, and detail-oriented approach to work.
Customer-service skills and commitment to customer satisfaction.
Experience in shift management, scheduling, and operational oversight.
Ability to handle cash, reconcile registers, and manage financial transactions accurately.
Ability to lift up to 25 pounds regularly and stand for extended periods.
Conflict-resolution and decision-making abilities in high-pressure situations.
Ability to collaborate in a team-oriented environment and balance competing priorities.
Positive attitude, resilience, and flexibility in response to changing business needs.
Clean driving record and ability to pass a Motor Vehicle Record check.
Access to a reliable, insured vehicle and a valid driver's license.
At least 18 years old.
Willingness to work weekends and holidays when needed.

Nice To Haves

Knowledge of store operations, inventory management, and the food service industry.

Responsibilities

Lead and manage shift operations, ensuring smooth daily functioning and adherence to company standards.
Supervise, train, motivate, and provide constructive feedback to team members; foster a supportive and inclusive workplace.
Interact professionally with customers and employees, resolve concerns, and provide outstanding customer service.
Handle cash, reconcile registers, and maintain financial accuracy.
Answer phones and take orders.
Manage inventory and stock rotation, and maintain store cleanliness.
Make decisions under pressure and use problem-solving skills to address operational challenges.
Schedule staff shifts and manage time to support team productivity.
Perform general store maintenance and physical tasks, including lifting up to 25 pounds and standing for extended periods.
Communicate with upper management and team members about performance, goals, and operational challenges.
Implement training programs and support employee development.
Work shifts as needed, including weekends and holidays.