Cleaner- Radio City

MSG Entertainment Holdings, LLC•New York, NY
•Onsite

About The Position

The Cleaner (Custodian) maintains the daily cleanliness and appearance of Radio City Music Hall. Working alongside Building Operations management, the role helps ensure public-facing areas are presented to a high standard and supports event production, building occupants, guests, partners, and team members. This is a full-time, union (32BJ) position requiring daytime weekday availability.

Requirements

  • Previous experience with general custodial maintenance.
  • Experience operating and maintaining floor scrubbers and performing mopping, sweeping, vacuuming, and detail cleaning.
  • Ability to operate and maintain all custodial equipment and materials used.
  • Ability to handle heavy trash.
  • Proficiency in using necessary equipment and following its safety requirements.
  • Understanding of cleaning solutions and their application.
  • Excellent communication skills, strong work ethic, attention to detail, leadership qualities, and ability to work in a team environment.
  • Ability to work daytime shifts on weekdays.
  • Ability to lift up to 50 pounds without assistance.
  • Ability to walk and stand for the entire shift.
  • Commitment to meeting and exceeding MSG standards.

Responsibilities

  • Maintain the daily cleanliness of Radio City Music Hall and ensure public-facing areas maintain a pristine presentation.
  • Complete daily task checklists.
  • Perform special projects and duties as assigned, including carpet maintenance, detail cleaning, floor polishing, and operating specialized equipment.
  • Assist with event-related setups to support the Event Production teams.
  • Respond to daily service requests from building occupants.
  • Evaluate and continually improve the Theatre’s cleanliness and overall appearance to support client satisfaction and guest experience.
  • Respond to emergencies in a fast-paced, time-sensitive environment.
  • Provide exceptional experiences for guests, partners, and team members, including adhering to on-site appearance and presentation guidelines.
  • Perform other duties as assigned.

Benefits

  • Access to tools and resources for career development, upskilling, and obtaining skills needed to advance.
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