Assistant Manager(08826) - 139 W. Main Street

Domino's Franchise•Williamston, NC

17h

About The Position

The Assistant Manager is responsible for the results and day-to-day operational standards of assigned Domino’s Pizza stores. The role ensures food, labor, service, and store-budget goals are met; stores are staffed and team members are trained; and stores meet or exceed minimum TIPS and Domino’s Pizza standards. The manager reviews profit and loss statements with the direct supervisor monthly and ensures stores operate at a minimum four-star level. The position also oversees product and operational standards, safety and security procedures, equipment maintenance, inventory, store systems, and accurate and timely reporting. Responsibilities include implementing new products and ideas, conducting self OERs during the first week of each period and making appropriate corrections, completing evaluations and raises as needed, and preparing and delivering school lunches to required standards. The job description specifies a minimum 50-hour work week, one day off, and one on-call day. It also lists detailed customer-service, food-preparation, cash-handling, delivery, safety, and appearance expectations for store team members.

Requirements

Minimum 50-hour work week, with one day off and one on-call day.
Ensure all drivers have completed Safe Delivery CBT.
Ensure pizza makers count pepperoni and ham on every order, regardless of the topping amount ordered.
Ensure pizza makers wash their hands before making products and follow proper product procedures.
Ensure drivers have $1 in coin change for every delivery and say “Let me get your change” on every order.
Ensure no one carries more than $20 while on the clock, including personal money.
Ensure employees do not carry pocket knives or weapons while working.
Ensure driver vehicles are neat, clean, and present a positive image while working.
Ensure drivers are not routed early or checked in early from deliveries.
Ensure pizzas are not cleared before they are ready to be placed in the oven.
Ensure phones and carryout customers are handled politely and courteously, with helpful and knowledgeable service about the menu.
Maintain a perfect image according to company standards.
Know and demonstrate the customer WOW steps: apologize, give customers what they want, and give them something extra.

Responsibilities

Be responsible for all results in assigned stores.
Ensure food, labor, and service goals are within goal.
Review P&L with the direct supervisor each month.
Ensure all stores meet or exceed minimum TIPS and Domino’s Pizza standards.
Ensure all stores are staffed and all team members are trained.
Maintain repair and maintenance in all stores.
Ensure new products and ideas are implemented seamlessly.
Ensure all stores run at a minimum four-star level.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, and ensure paperwork is completed and the D.O. is notified.
Follow through on assignments and ensure reports and paperwork are submitted on time.
Ensure store-level reports and paperwork are complete and accurate.
Know product and operational standards.
Ensure safety and security procedures are followed and equipment is in working order.
Maintain store budgets.
Ensure school lunches are prepared and delivered within the standards required by the school.
Provide accurate and detailed accountability and ensure a paper trail exists.
Ensure all equipment is available and used correctly.
Perform inventory checks at each store each month.
Ensure systems checklists and visit books are in place and used.
Meet a minimum 50-hour work week with one day off and one on-call day.
Ensure customer orders are repeated for accuracy and the customer’s name and address are confirmed.
Ensure team members follow customer-service, food-preparation, cash-handling, delivery, safety, and appearance standards.