Assistant Manager(03494) - 2104 Grand Central Ave
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The Assistant Manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role requires strong judgment, math, multitasking, communication, and customer-service skills. On-the-job orientation and training are provided. The position also performs general store-team duties, which may include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Delivery duties may include delivering products and flyers, and require a valid driver's license with a safe driving record and access to an insured vehicle. The work involves standing, walking, lifting and carrying supplies, reaching, bending, occasional climbing, and exposure to hot surfaces, varying temperatures, food odors, cornmeal dust, and sometimes adverse weather.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers in person and over the phone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change and use verbal, writing, and telephone skills to take and process orders.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Transportation to and from work.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
- Ability to meet the physical demands of the role, including standing, walking, lifting and carrying supplies, reaching, bending, and occasional climbing.
Responsibilities
- Oversee all activities and operations during the assigned shift.
- Manage cost controls, inventory, cash, customer relations, staffing, paperwork, and food management.
- Work to a schedule and maintain store image and standards.
- Provide great customer service and maintain attendance and punctuality.
- Contribute to store cleanliness, marketing, and profitability.
- Set an example by following all policies and procedures and ensuring the crew does the same.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
- When required, deliver products to customers and deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
