The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role includes staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. On-the-job orientation and training are provided. The position may also involve general store-team tasks such as operating equipment, stocking ingredients, preparing products, taking and processing orders, completing inventory paperwork, and cleaning equipment and the facility. Delivery duties may include delivering products by car to customers and distributing flyers and door hangers. A valid driver's license with a safe driving record meeting company standards and access to an insured vehicle usable for deliveries are required. The work involves operating in an in-store environment with temperatures ranging from a cooler to hot work areas, exposure to food odors, cornmeal dust, hot surfaces, sharp edges, moving parts, and sometimes adverse weather. Physical activities can include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Team members may need to lift cases weighing up to 50 pounds and carry other supplies and products. The role requires verbal and written communication, basic arithmetic, order entry, coordination, and the ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, and make judgments and decisions.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed