Assistant Manager(04768) - 900 A Eisenhower Blvd.

Domino's Franchise•Harrisburg, PA

About The Position

The Domino’s Assistant Manager is responsible for the success of the store and its staff during their shift. The role involves leading and supporting the team, setting an example by following company policies and procedures, and helping maintain a fun, inclusive workplace. Assistant Managers may contribute to store marketing and profitability and can progress toward General Manager and franchise ownership opportunities. The position combines customer service and order processing with food preparation, inventory, cash and cost controls, staffing, paperwork, cleanliness, and adherence to store standards. It requires operating store equipment, handling deliveries and supplies, and completing physical tasks in a fast-paced environment with varying temperatures and other conditions.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to lift delivery cases weighing up to 50 pounds and stack them on shelves up to 72 inches high.
Ability to carry supplies, including pizza sauce weighing approximately 30 pounds and pizza dough trays weighing approximately 12 pounds each.
Ability to push and pull trays on dollies, climb stairs or a ladder infrequently, and perform bending, crouching, squatting, and continuous reaching.
Ability to use hands continuously during the day; shaping pizza dough requires frequent and forceful use of the forearms and wrists.
Ability to work amid varying and sometimes adverse weather, store temperatures ranging from 36 degrees in the cooler to 90 degrees or higher, sudden temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Ability to talk and hear on the telephone, use near- and mid-range vision for most in-store tasks, perceive depth, and differentiate between hot and cold surfaces.

Responsibilities

Oversee everything that happens during the assigned shift.
Lead and support the team, set an example, and ensure staff follow company policies and procedures.
Manage staffing, paperwork, cost controls, cash control, food management, and inventory.
Work to schedules and maintain store image and adherence to standards.
Provide great customer service and manage customer relations.
Support store marketing and profitability.
Operate store equipment and stock ingredients from delivery areas into storage and work areas.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Maintain attendance and punctuality and arrange transportation to and from work.
Unload and handle product deliveries, including lifting, carrying, pushing, and pulling supplies.
Change prices on signs, wash walls, and perform maintenance as needed.