Asst Manager OMH CR- Housing Services

Family Residences and Essential Enterprises•Shirley, NY

8d•Onsite

About The Position

Under the supervision of the Residential Manager, the Assistant Manager helps supervise Direct Support Professionals (DSPs) and Mental Health Support Specialists (MHSSs), and provides direct oversight of service planning and clinical and health care services. The role is responsible for implementing day-to-day activities and overseeing the assigned residence. The Assistant Manager partners with the people living in the residence to support their rights, health, safety, personal outcomes, life skills, relationships, and valued social roles. The position also supervises and trains staff, maintains documentation and compliance, provides protective oversight, and helps ensure that the residence and its external property remain clean, safe, and attractive. Emergency coverage and DSP/MHSS duties may be required as needed. The role is performed in person at the assigned program site, with some travel to community and FREE locations. The position requires prolonged sitting, walking, and standing, effective verbal and written communication, use of standard office equipment, and occasional lifting of up to 25 pounds. FREE will provide reasonable accommodations where applicable, provided they do not cause undue hardship.

Requirements

High school diploma or equivalent.
At least one year of experience working with individuals with disabilities and/or mental health diagnoses.
Valid CPR/First Aid certification; may be provided upon hire if needed.
Valid TRUST certification, to be completed within the first 120 days of hire (OMH only).
Valid driver's license and ability to satisfy FREE's criteria for drivers.
Ability to work in a team environment, remain flexible, keep others informed, and anticipate needs.
Efficiency, strong organizational skills, and excellent verbal, written, and interpersonal communication skills.
Knowledge of applicable OPWDD, OMH, and other relevant regulations.
Fundamental computer skills and ability to learn and use various applications.
Effective decision-making and time-management skills.
Ability to meet physical requirements, including prolonged sitting, walking, and standing; operating standard office equipment; reaching; bending, stooping, kneeling, crouching, or standing on a stool as needed; and occasionally lifting up to 25 pounds.
Ability to travel to community and FREE locations as required.

Nice To Haves

Supervisory experience.
AMAP certification (OPWDD only).

Responsibilities

Partner with people supported to ensure their rights, health, safety, and personal outcomes are supported.
Advocate with people supported in a variety of situations.
Teach people supported new life skills and help them overcome barriers to building and maintaining relationships and valued social roles.
Supervise, train, evaluate, and observe assigned DSPs and MHSSs.
Oversee service planning and the provision of clinical and health care services.
Implement day-to-day activities and oversee the assigned residence.
Ensure required documentation is completed and processed appropriately, accurately, and on time, meeting quality and compliance thresholds.
Prevent, recognize, and report abuse; provide ongoing protective oversight to residents.
Communicate respectfully and maintain ongoing communication with people supported, supervisors, team members, and community members.
Provide emergency coverage and perform DSP/MHSS responsibilities as needed.
Coordinate, support, attend, and participate in required events, meetings, reviews, and committees, including those outside standard working hours.
Maintain confidentiality of information relating to individuals and employees.
Ensure the residence and external property are clean, safe, and attractive.
Complete required training and maintain compliance with applicable requirements.
Comply with FREE policies, procedures, operating standards, safety requirements, ethical standards, and applicable laws and regulations.
Contribute to continuous quality improvement for department services and administrative functions.
Assist with developing, implementing, and administering Human Resources policies and programs, including Equal Employment Opportunity and Affirmative Action compliance.
Perform other duties as assigned.