Asst Manager OMH CR- Housing Services

Family Residences and Essential Enterprises, Inc.•Shirley, NY

9d•$25 - $25•Onsite

About The Position

The Assistant Manager works under the supervision of the Residential Manager and assists with supervising Direct Support Professionals (DSPs) and Mental Health Support Specialists (MHSSs). The role provides direct oversight of service planning and clinical and health care services, and is responsible for implementing day-to-day activities and overseeing the assigned residence. The Assistant Manager partners with and advocates for residents, supports their rights, health, safety, personal outcomes, life skills, relationships, and social roles, and provides ongoing protective oversight. The position also supervises, trains, evaluates, and observes staff; ensures accurate and timely documentation; helps prevent and report abuse; provides emergency coverage; participates in required meetings and events; and maintains confidentiality and compliance. The Assistant Manager helps ensure that the residence and its exterior are clean, safe, and attractive. This role is performed in person at the assigned program site, with some travel to community and FREE locations. The physical requirements include prolonged sitting, walking, and standing; communicating verbally and in writing; using standard office equipment; reaching, bending, stooping, kneeling, crouching, or standing on a stool as needed; moving light items; and occasionally lifting up to 25 pounds. Reasonable accommodations may be provided if they do not cause undue hardship.

Requirements

High school diploma or equivalent.
At least one year of experience working with individuals with disabilities and/or mental health diagnoses.
Valid CPR/FA certification; certification may be provided upon hire if needed.
Valid TRUST certification, to be completed within the first 120 days of hire (OMH only).
Knowledge of applicable OPWDD, OMH, and other relevant regulations.
Fundamental computer skills and ability to learn and use various applications.
Ability to work in a team environment with flexibility, keep others informed, and anticipate needs.
Efficiency, organization, and excellent verbal, written, and interpersonal communication skills.
Effective decision-making and time-management skills.
Valid driver's license and ability to satisfy FREE's criteria for drivers.
Ability to meet the physical requirements of the position, including prolonged sitting, walking, and standing; operating standard office equipment; reaching; bending, stooping, kneeling, crouching, or standing on a stool as needed; moving light items; and occasionally lifting up to 25 pounds.

Nice To Haves

Supervisory experience.
AMAP certification (OPWDD only).

Responsibilities

Partner with residents to support their rights, health, safety, and personal outcomes.
Advocate for residents in a variety of situations.
Help residents learn new life skills.
Support residents in overcoming barriers and challenges to establish and maintain relationships and valued social roles.
Supervise, train, evaluate, and observe assigned Direct Support Professionals and Mental Health Support Specialists.
Ensure required documentation is completed and processed accurately, on time, and in accordance with quality and compliance standards.
Prevent, recognize, and report abuse toward residents.
Provide ongoing protective oversight to people living in the residence.
Communicate respectfully and maintain ongoing communication with residents, supervisors, team members, and community members.
Provide emergency coverage and perform DSP/MHSS responsibilities as needed.
Coordinate, support, attend, and participate in required events, meetings, reviews, and committees, including those outside standard working hours.
Maintain the confidentiality of information relating to residents and employees.
Ensure the residence and external property are clean, safe, and attractive.
Complete required training and maintain compliance with job requirements, safety policies, applicable laws, and organizational standards.
Help ensure compliance with FREE policies, procedures, and operating standards.
Implement continuous quality improvement for department services and administrative functions.
Assist with developing, implementing, and administering Human Resources policies and programs, including equal employment opportunity and affirmative action compliance.
Perform other duties as assigned.