Assistant Manager

World Market•Tucson, AZ

About The Position

The Assistant Manager is a key leadership role responsible for driving sales and profitability, fostering a customer-first selling culture, and executing daily business priorities. In partnership with the Store Manager, the Assistant Manager leads and develops a high-performance team while upholding World Market’s values, brand, policies, and operational standards. Leadership responsibilities may focus on one or more areas: Customer Experience, Freight Flow, Operations, and Merchandising. The assigned area is determined by business needs and the candidate’s experience, skills, and career goals. The role requires a flexible schedule, including nights, weekends, and holidays, based on business needs. Associates must be able to stand for extended periods, bend, climb ladders, and lift up to 40 pounds as needed. The minimum age for this position is 21.

Requirements

Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment.
Effective communication skills, openness to feedback, and ability to adapt quickly.
Ability to provide in-the-moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Ability to plan and prioritize according to business needs.
Strong sense of urgency.
Attention to detail.
Creative problem-solving skills.
Sound decision-making skills.
Effective delegation skills.
Ability to execute daily priorities efficiently.
Ability to work a flexible schedule, including nights, weekends, and holidays, based on business needs.
Ability to stand for extended periods, bend, climb ladders, and lift up to 40 pounds as needed.
Minimum age of 21 years.

Nice To Haves

Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred.

Responsibilities

Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values.
Analyze business trends using available reporting, identify business opportunities, and take appropriate action.
Exemplify, maintain, and foster World Market’s culture and values.
Plan and execute daily business tasks and duties assigned by the Store Manager, including in the Store Manager’s absence.
Recruit, develop, and retain a high-performance, customer-focused team aligned with company values through training, recognition, and performance management.
Use company tools and training resources to educate team members and validate their execution of key business functions.
Validate and maintain Loss Prevention policies and procedures and inventory management initiatives.
Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.

Benefits

Flexible scheduling that supports lifestyle and work-life balance.
Up to 30% shopping discount for the associate and a designated shopper.
Wellness resources.
Anniversary and recognition programs.
Hands-on training for career growth.
Medical, dental, and vision insurance, subject to eligibility.
401(k) savings plan; full-time and part-time associates may participate after three months of service.
Employee Assistance Program.
Prescription Drug coverage for full-time employment, beginning on the first of the month following 30 days of continuous employment.
Life Insurance for full-time employment, beginning on the first of the month following 30 days of continuous employment.
Flexible Spending for full-time employment, beginning on the first of the month following 30 days of continuous employment.
Commuter Benefits for full-time employment, beginning on the first of the month following 30 days of continuous employment.