Assistant Manager
About The Position
As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with the leadership team to adapt strategies for business success and provide operational support. You support the Store Director and Associate Store Manager in affecting business results, take ownership of an assigned area of responsibility, and help ensure strong customer service and smooth store operations. The posting describes both part-time and full-time perks; it does not specify which employment type applies to this opening.
Requirements
- 1–2 years of retail management experience with a similar scope.
- Passion for supporting the brand, customers, and teams.
- Stay informed about current fashion trends and industry developments.
- Demonstrate teamwork, flexibility, and courtesy while completing tasks.
- Show innovation, champion new ideas, navigate uncertainty, and demonstrate problem-solving skills.
- Scheduling flexibility, including nights, weekends, and holidays.
- Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).
Responsibilities
- Support the Store Director and Associate Store Manager in impacting business results and maximizing profitability.
- Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
- Manage store operations, systems, and technology while ensuring accountability.
- Assist with recruiting, training, and associate development as needed.
- Partner with store leadership to create a collaborative working environment for associates.
- Help ensure the team exceeds goals and provides best-in-class customer service.
- Lead fit sessions to improve associates’ product knowledge and customer connections.
- Develop innovative ways to engage the community and build customer loyalty through events.
- Step into a variety of sales-floor roles as needed.
- Provide immediate feedback and coaching to the sales team to maximize performance.
Benefits
- Competitive base pay and bonus programs.
- Up to 60% discount on branded J. Crew, J. Crew Factory, and Madewell products.
- Entertainment, travel, fitness, and mobile technology discounts.
- 401(k) plan with company matching donations.
- Medical and prescription coverage for part-time roles.
- Competitive paid time off (PTO), including paid holidays, for full-time roles.
- Medical, dental, prescription, vision, and life insurance for full-time roles.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
