Assistant Manager, South Shore Plaza

KnitWell Group • South Shore, MA

2d • Onsite

About The Position

Soma is an intimate apparel brand focused on comfort, confidence, and empowering women. The Assistant Manager assists the Store Manager in leading the team, building community connections, and creating a seamless customer experience. The role helps foster a welcoming environment for associates and customers, delivering memorable, personalized experiences that reflect the company’s culture of hospitality. The Assistant Manager helps lead and develop the team, achieve store financial goals, support sales and customer service, maintain brand presentation, and ensure safe and efficient store operations.

Requirements

• Must be at least 18 years old.
• Flexible availability, including nights, weekends, and holidays.
• Team-player mindset with a high level of ownership and initiative.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

• Three years of retail management experience preferred.
• Passion for the brand, fashion, and empowering confidence.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership of achieving the store’s financial goals and motivate the team.
• Assist with hiring, developing, and coaching associates.
• Lead by example on the sales floor, share product knowledge, and use an omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Ensure safe and efficient store operations, including inventory management, daily floor replenishment, and inventory execution.
• Ensure compliance with policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Benefits

• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed