Assistant Manager(06074) - 431 E. Ridgeville Blvd

Domino's Franchise•Mt Airy, MD

20h•Onsite

About The Position

The Assistant Manager supports the success of the store and its staff, leads and directs the team during their shift, and helps maintain Domino’s standards, customer service, and profitability. The role includes managing staffing, inventory, cash, food, costs, paperwork, cleanliness, marketing, and daily operations. The Assistant Manager sets an example by following company policies and procedures and expects the same from the crew. The role also offers opportunities for career progression, including advancement to general manager and franchise owner. The position involves operating store equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility daily. Team members work in a range of store temperatures and may encounter adverse weather, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to lift delivery cases weighing up to 50 pounds and stack them on shelves up to 72 inches high.
Ability to carry supplies, including cans weighing 3 pounds 7 ounces, pizza sauce weighing 30 pounds, and pizza dough trays weighing approximately 12 pounds each.
Ability to push or pull trays on dollies, climb stairs or ladders infrequently, bend, crouch or squat occasionally, and reach continuously.
Ability to use hands continuously during the day; shaping pizza dough requires frequent and forceful use of forearms and wrists.
Ability to differentiate between hot and cold surfaces; talking and hearing on the telephone, near- and mid-range vision, and depth perception are required.
Ability to work in varying and sometimes adverse weather, store temperatures from 36 degrees in the cooler to 90 degrees or above in some work areas, sudden temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

Take responsibility for everything that happens during the shift, including cost, inventory, and cash controls and customer relations.
Set an example for the crew by following all policies and procedures and expecting the same from team members.
Manage staffing, paperwork, cost controls, cash control, food management, work schedules, store image, and adherence to standards.
Provide great customer service and support attendance, punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
Operate all equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Give and understand written instructions and communicate with customers and co-workers to process orders in person and by phone.
Perform physical tasks including unloading and stocking deliveries, carrying supplies, moving trays, and maintaining the store.