Assistant Manager - Richmond, VA

Tidal Wave Management•Bon Air, VA
•Onsite

About The Position

The Assistant Manager shares responsibility for the site’s facility and operations, helping achieve volume, revenue, and profitability goals. This hands-on leadership role works alongside the team in a fast-paced, structured outdoor environment and offers opportunities for professional development and advancement to higher-level management positions. The role includes administrative and operational duties and may require work outside normal business hours, including evenings and weekends, according to company needs. Occasional driving for company business may be required; a valid driver’s license and compliance with company driving standards are required. Applicants must complete a drug screen and background check as required by state guidelines.

Requirements

  • At least 2 years of leadership experience.
  • Quick problem-solving and decision-making skills.
  • Ability to stand, walk, and move continuously for extended periods, up to 8–10 hours per shift.
  • Ability to perform frequent bending, kneeling, reaching, stooping, climbing, and crouching.
  • Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
  • Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
  • Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
  • Ability to work in varying outdoor weather conditions, including heat, cold, humidity, and rain.
  • Comfort with regular exposure to water, cleaning chemicals, noise, and moving mechanical equipment.
  • Ability to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
  • Ability to perform duties safely and effectively in a fast-paced, team-oriented setting.
  • Valid driver’s license and compliance with company driving standards if driving for company business.
  • Completion of a drug screen and background check as required by state guidelines.

Nice To Haves

  • Mechanical inclination and experience.
  • Restaurant management experience; the posting notes that skills from restaurant roles are transferable.

Responsibilities

  • Assist in leading a team of 10–15 employees and foster a culture of teamwork and fun.
  • Provide guests with quality, friendly service and an exceptional experience.
  • Assist with limited administrative work and quick equipment checks.
  • Assist with training and developing employees in every position.
  • Maintain a clean and organized facility, landscaping, equipment rooms, and equipment.
  • Help meet and exceed established volume, revenue, and profitability goals.

Benefits

  • Competitive hourly pay with the opportunity to earn weekly commission.
  • Flexible scheduling and a schedule designed to support work-life balance; 35–45 hours per week.
  • Opportunities for growth and development.
  • Paid time off under the company’s PTO policy.
  • Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
  • Eligibility for a 401(k), subject to plan terms.
  • Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accident benefits, subject to a 90-day waiting period.
  • Company-paid holidays.
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