Assistant Manager - Richmond, VA

Tidal Wave Auto Spa • Richmond, VA

4d • Onsite

About The Position

The Assistant Manager shares and assists with responsibility for the site’s facility and operations. The role helps achieve established volume, revenue, and profitability goals through a self-disciplined, results-oriented approach. Assistant Managers lead by example and work alongside the team on the front line. The position offers professional development and a career path toward higher-level management roles at Tidal Wave Auto Spa.

This role combines administrative duties with hands-on operational work in an outdoor, fast-paced environment. The Assistant Manager helps lead a team of 10–15 employees, supports guest service, employee training, equipment checks, and facility upkeep, and may occasionally drive for company business. Work outside normal business hours, including evenings and weekends, may be required based on company needs.

Requirements

• At least 2 years of leadership experience.
• Quick problem-solving and decision-making skills.
• Ability to stand, walk, and move continuously for extended periods, up to 8–10 hours per shift.
• Ability to perform frequent bending, kneeling, reaching, stooping, climbing, and crouching.
• Ability to regularly lift, carry, push, or pull up to 50 pounds, and occasionally more with assistance.
• Manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
• Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
• Willingness and ability to work in varying outdoor weather conditions, including heat, cold, humidity, and rain.
• Ability to work safely and effectively in a fast-paced, team-oriented setting and communicate clearly in a noisy environment.
• Ability to respond quickly to safety or operational concerns.
• Drug screen and background check required per state guidelines.
• For occasional company-business driving: valid driver’s license and compliance with company driving standards.

Nice To Haves

• Mechanical inclination and experience preferred.
• Restaurant management experience is ideal; related skill sets are transferable.

Responsibilities

• Assist in leading a team of 10–15 employees and fostering a culture of teamwork and fun.
• Provide an exceptional guest experience through quality, friendly service.
• Assist with limited administrative work and quick equipment checks.
• Assist with training and developing employees in every position.
• Maintain a clean and organized facility, landscaping, equipment rooms, and equipment.
• Work alongside the team in a fast-paced, structured outdoor environment.
• Occasionally drive for company business, subject to company driving standards.

Benefits

• Competitive hourly pay with the opportunity to earn weekly commission.
• Flexible scheduling designed to provide work-life balance, with 35–45 hours per week.
• Opportunity for growth and development within Tidal Wave.
• PTO based on the company’s PTO policy.
• Eligibility for health, dental, and vision coverage, subject to a 30-day waiting period.
• Eligibility for a 401(k), subject to plan terms.
• Eligibility for life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental coverage, subject to a 90-day waiting period.
• Company-paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed