Assistant Manager - 4276

Domino's Franchise•Warrenton, VA

11h

About The Position

The Assistant Manager assists with the daily oversight, coordination, and execution of store objectives related to sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness, and sanitation. The role helps oversee and manage the store when the General Manager is absent, leads the team on duty, and supports efficient operations by working hands-on in food preparation, customer service, and delivery coordination. The Assistant Manager also supports training, scheduling, product management, cash handling, and a positive, productive work environment.

Requirements

Ability to pass applicable company background checks.
Excellent written and verbal communication skills for interacting with management and customers and taking and processing orders.
Ability to multitask effectively.
Ability to function in a dynamic, fast-paced environment and adjust to changing priorities.
Ability to enter orders using a computer keyboard or touch screen.
Ability to take orders over the counter or by phone.
Ability to work independently and as part of a team.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Ability to perform each essential function satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Understand and oversee store policies, procedures, standards, specifications, guidelines, and training initiatives, including managing the store in the General Manager’s absence.
Ensure customers feel welcome and team members provide courteous, friendly, responsive, service-oriented assistance.
Supervise preparation and service of food and products in accordance with brand standards, including portioning, image, and service standards.
Help team members complete opening, closing, and preparation lists.
Work hands-on preparing food and serving customers, and oversee coordination of deliveries.
Support sales, service, quality, facility appearance, sanitation, and cleanliness objectives through employee training and by creating a positive, productive work environment.
Control cash by following cash-handling and reconciliation procedures.
Fill in as needed to maintain customer-service standards and efficient operations.
Assist with product management, verifying deliveries have the correct unit counts and condition and comply with brand standards.
Identify labor or food costs and take specific actions to positively affect those costs.
Assist with labor scheduling based on anticipated business activity, staffing positions as needed, and achieving labor-cost objectives.
Maintain knowledge of human resources policies.
Provide suggestions and recommendations to General and Regional Managers.
Maintain professional and technical knowledge by attending educational workshops and reviewing QSR-related publications.
Perform other duties as assigned.
Promote company policies and advocate for Team Washington.
Support proper attendance and workplace conduct.
Give and receive positive feedback and constructive criticism.
Maintain good communication with co-workers and serve as a resource for them.
Cross-train and learn how the role interacts with other departments.
Work with managers to solve problems and provide suggestions as needed.
Maintain a clean and organized work area and take ownership of the surroundings.
Maintain appropriate confidentiality.
Lead the team on duty.