Assistant Manager(03484) - 70 West Street

Domino's Franchise•Canandaigua, NY

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, and profitability. The role requires setting a strong example, following company policies and procedures, and expecting the same from the crew. Assistant Managers work to a schedule and uphold standards for store image, customer service, attendance, and punctuality. Transportation to and from work is required. The position also involves general store team member duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car to customers and distributing flyers and door hangers. Work conditions include exposure to varying weather, temperatures ranging from 36 degrees in coolers to 90 degrees or above in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The job involves extended standing, walking, lifting and carrying supplies weighing up to 50 pounds, pushing and pulling trays, occasional climbing, frequent reaching and bending, and continuous hand use. Delivery may require driving, carrying orders, and navigating stairs or other terrain.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties, navigational skills to read maps and locate addresses within the designated delivery area.
  • For delivery duties, ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing, walking, lifting and carrying items up to 50 pounds, pushing and pulling trays, bending, reaching, and occasional climbing.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash.
  • Manage staffing, paperwork, food, and store cleanliness.
  • Maintain customer relations and provide great customer service.
  • Follow all company policies and procedures and ensure the crew does the same.
  • Work to a schedule and maintain store image and operating standards.
  • Support marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers.
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