Assistant Manager

AES Restaurant Group•Burlington, NC

About The Position

As a Restaurant Assistant Manager at AES Restaurant Group, you will help guide the team in creating a positive guest experience. You will set the tone for the team when in charge and uphold standards for quality, safety, and cleanliness. Working with the General Manager, you will help achieve high performance in restaurant operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. You will use company systems and tools, follow government regulations, employment law, food safety and operations policies, and implement accounting controls. AES describes itself as goal-oriented and offers opportunities to develop skills.

Requirements

  • Must have a reliable vehicle and a valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Ability to communicate respectfully and treat others with respect.
  • Coaching and developing others.
  • Emotional resilience and patience.
  • Leadership skills.
  • Ability to work in a fast-paced environment and think on your feet.
  • High standards of integrity and customer satisfaction.
  • P&L management, operations management, restaurant management, and food and labor cost management.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, and coach the team.
  • Use AES systems to run the restaurant effectively on every shift.
  • Implement restaurant controls, particularly for cash and inventory.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Work with the General Manager to achieve performance goals for operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Use company systems and tools, including the Systems Board and RTI Task Lists.
  • Follow government regulations, employment law, food safety requirements, and operations policies; implement accounting controls.

Benefits

  • Competitive bonus program
  • Full-time shifts
  • Health insurance
  • Paid time off (PTO)
  • Employee rewards and recognition program
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