About The Position

The Assistant Manager is responsible for everything that happens during their shift at a Domino’s Pizza store. The role oversees cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The Assistant Manager sets an example for the crew, follows all policies and procedures, and expects the same standards from team members. The job also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable attendance and punctuality, and transportation to and from work.
  • Ability to perform the stated physical tasks, including lifting deliveries weighing up to 50 pounds and working while standing for most tasks.

Responsibilities

  • Oversee shift operations and take responsibility for what happens during the shift.
  • Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
  • Work to a schedule and uphold store standards, including a professional image and cleanliness.
  • Provide customer service and maintain customer relations.
  • Support marketing and store profitability.
  • Follow all company policies and procedures and set an example for the crew.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Communicate with customers and co-workers to process orders in person and over the phone.
  • Handle deliveries and supplies, including unloading, carrying, and stocking items.
  • Perform physical store tasks such as reaching, lifting, carrying, pushing or pulling trays, and occasionally climbing or using a ladder.
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