Assistant Manager(04861) - 1200 Market St

Domino's Franchise•Lemoyne, PA
•Onsite

About The Position

The Assistant Manager is responsible for the store and its staff during their shift, setting an example by following company policies and procedures and holding the crew to the same standards. The role supports team development and store performance, with potential opportunities to progress to General Manager and franchise ownership. The position includes managing staffing, paperwork, costs, cash, food, scheduling, customer service, attendance, transportation to and from work, cleanliness, marketing, and profitability. It also involves operating store equipment, stocking and preparing products, processing telephone orders, taking inventory, and cleaning the equipment and facility daily. The job is performed in a fast-paced restaurant environment with variable temperatures, food-related odors and dust, cramped areas, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, cash, food management, staffing, paperwork, and profitability.
  • Set an example by following all policies and procedures and ensuring crew members do the same.
  • Provide customer service and manage customer relations.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain store cleanliness and a perfect image while adhering to standards.
  • Support marketing activities.
  • Operate all equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and co-workers to process orders in person and by phone.
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