Assistant Manager(08249) - 100 W Robertson Blvd
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires following all company policies and procedures while expecting the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store image and cleanliness, marketing, customer service, attendance and punctuality, and supporting store profitability. On-the-job orientation and training are provided. The position may include general store-team tasks and delivery duties, as described in the posting.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; make correct monetary change; and use a calculator if needed.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Reliable attendance and punctuality and transportation to and from work.
- For driving and delivery duties: valid driver’s license with a safe driving record meeting company standards; access to an insured vehicle for delivery; navigational skills to read maps and locate addresses; and ability to navigate adverse terrain and carry products while walking or climbing.
- Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and continuous hand use.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure company policies and procedures are followed.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store’s image, standards, and cleanliness.
- Provide great customer service and support marketing and profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
- For delivery duties, deliver products by car to customers, deliver flyers and door hangers, and navigate delivery locations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
