Assistant Manager(06077) - 1213 Liberty Rd

Domino's Franchise•Eldersburg, MD

12h

About The Position

The Assistant Manager is responsible for the success of the store and its staff during their shift, including cost, inventory, and cash controls, customer relations, staffing, food management, store cleanliness, marketing, and profitability. The role requires setting an example, following all policies and procedures, and expecting the same standards from the crew. Assistant Managers support and develop team members and may have opportunities to advance to General Manager and franchise owner. The position also involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the equipment and facility daily. Team members work in varying store conditions, including cold and hot areas, exposure to food odors and cornmeal dust, and use of hot equipment and tools.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes, hands, and fingers to make precise movements rapidly and accurately.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to lift deliveries weighing up to 50 pounds and stack cases on shelves up to 72 inches high.
Ability to carry supplies, including pizza sauce weighing approximately 30 pounds and pizza dough trays weighing approximately 12 pounds each.
Ability to push and pull trays on dollies.
Ability to occasionally navigate stairs or climb a ladder.
Ability to bend forward, crouch, squat, and reach continuously or as tasks require.
Ability to use hands continuously during the day and frequently use forearms and wrists forcefully to shape pizza dough.
Ability to talk and hear on the telephone; near and mid-range vision and depth perception for store tasks; and ability to distinguish hot from cold surfaces.

Responsibilities

Take responsibility for all activities during the shift, including cost, inventory, and cash controls and customer relations.
Set an example by following all company policies and procedures and ensuring the crew does the same.
Manage staffing, paperwork, food management, work schedules, store image, standards, attendance, and punctuality.
Provide great customer service and contribute to store marketing and profitability.
Operate all equipment.
Stock ingredients and supplies from deliveries in storage and work areas, including the walk-in cooler.
Prepare products.
Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
Take inventory and complete related paperwork.
Clean equipment and the facility daily.
Support and encourage team members to improve their performance.
Transport oneself to and from work.
Unload and handle deliveries, including lifting and stacking supplies.
Perform outside tasks such as removing trash.