Assistant Manager 1

Commercial Tire Inc•Caldwell, ID

12d•$25 - $29

About The Position

The Assistant Manager Level 1 works in conjunction with the Store Manager to manage the operational aspects of a Commercial Tire store according to company policies and procedures. The role helps ensure the store operates to optimize sales and profitability and consistently reflects the Commercial Tire image to customers. The Assistant Manager supervises and trains employees, supports safe and compliant store operations, completes daily accounting functions, and helps deliver prompt, knowledgeable customer service. The position also supports sales goals, store audits, product training, staffing, and the in-shop vehicle inspection process. Essential functions must be performed with or without reasonable accommodation; Commercial Tire will consider reasonable accommodations for qualified individuals.

Requirements

Valid driver’s license and an insurable driving record.
Two years of related experience in the tire industry.
High school diploma or equivalent.
Knowledge of Word, Excel, and Outlook.
Ability to perform essential functions with or without reasonable accommodation.
Ability to meet the physical demands, including frequent lifting and carrying of up to 50 pounds, and frequent bending, stooping, squatting, kneeling, twisting, and walking on uneven surfaces.
Ability to work in conditions involving frequent exposure to noise, dirt, dust, mechanical vibration, fumes, and outdoor conditions, with occasional exposure to extreme heat or cold, wet or humid environments, and hazards from mechanical equipment or moving objects.

Nice To Haves

Some college or technical school.

Responsibilities

Ensure employees attend monthly safety meetings, comply with safety goals, report accidents, and complete required documentation.
Train and supervise employees; assign schedules and duties; and resolve employee grievances and discipline.
Lead store audits as needed and maintain knowledge of all facets of the store environment and operations.
Complete daily accounting functions, including invoices, rebills, end-of-day procedures, night deposits, and inventory receipts, according to company policy.
Coordinate and conduct product knowledge training, ensure on-the-job training programs are applied, and attend training workshops as directed.
Maintain high customer service and satisfaction; communicate customer service expectations to employees and ensure complaints are resolved promptly.
Ensure telephones are answered promptly and courteously.
Ensure all work expected of the location is completed and staffing is adequate for store volume.
Ensure safety, store hours, cleanliness, and personnel matters comply with company policy.
Provide customers with knowledgeable, courteous, and prompt service while responding sensitively to their needs.
Champion safe work practices and Commercial Tire safety guidelines and standards; support safety audits and monitor workers’ compensation claims and incidents.
Identify new sales opportunities and achieve unit sales goals in assigned areas.
Support and promote operational compliance scores for company operational and safety audits.
Support and promote Commercial Tire safety standards and the in-shop vehicle inspection process.
Obtain sales and gross profit goals in assigned categories.
Perform other duties as assigned.