Assistant Manager 1

Commercial Tire•Caldwell, ID

About The Position

The Assistant Manager Level 1 works with the Store Manager to manage the operational aspects of a Commercial Tire store according to company policies and procedures. The role helps ensure the store optimizes sales and profitability and presents a consistent Commercial Tire image to customers. It oversees employee training and work, customer service, safety, store operations, accounting tasks, and operational compliance. The position requires physical activity and exposure to typical tire-shop conditions, and must be performed with or without reasonable accommodation.

Requirements

Valid driver’s license and an insurable driving record.
Two years of related experience in the tire industry.
General knowledge of Word, Excel, and Outlook.
Ability to perform the position’s essential functions with or without reasonable accommodation.
Frequent lifting and carrying of up to 50 pounds; frequent bending, stooping, squatting, kneeling, twisting, and walking on uneven surfaces.
Ability to use protective gear (PPE).

Nice To Haves

High school diploma or equivalent plus some college or technical school (preferred).

Responsibilities

Ensure employees attend monthly safety meetings, follow company safety goals, report accidents, and complete required documentation.
Train and supervise employees; assign work schedules and duties; and resolve employee grievances and discipline issues.
May lead store audits to ensure compliance.
Complete daily accounting functions, including invoices, rebills, end-of-day tasks, night deposits, and inventory receipts, according to company policy.
Coordinate and conduct product-knowledge training, ensure on-the-job training programs are applied, and attend training workshops as directed.
Maintain high levels of customer service and satisfaction, communicate service expectations to employees, and ensure timely resolution of customer complaints.
Ensure telephones are answered promptly and courteously and that all expected work at the location is completed.
Ensure adequate staffing based on store volume and that safety, store hours, cleanliness, and personnel matters comply with company policy.
Provide customers with knowledgeable, courteous, and prompt service while being sensitive to their needs.
Champion safe work practices and Commercial Tire safety standards; support safety audits and the in-shop vehicle inspection process.
Identify new sales opportunities and achieve unit sales goals in assigned areas.
Support and promote operational compliance scores for company operational and safety audits.
Obtain sales and gross profit goals in assigned categories.
Perform other duties as assigned.