Assistant Manager-1

Dollar Tree•Dearborn, MI

2d•Onsite

About The Position

The Assistant Manager helps the Store Manager with store operations, customer service, and team development. The role supports day-to-day store activities, assists customers, maintains merchandise and store presentation, performs opening and closing procedures as needed, and processes corporate directives. It also assists with merchandise ordering, damaged merchandise, record keeping, loss prevention, asset security, and compliance with company policies and safety guidelines. The Assistant Manager helps supervise, train, and develop Store Associates and contributes to a positive, safe, and respectful environment. The position includes maintaining store cleanliness, including bathrooms, floors, trash, and other areas, as well as performing other duties as assigned.

Requirements

High school diploma or equivalent is preferred.
Ability to read, interpret, and explain operational directives, such as merchandise schematics, is required.
Must be able to lift up to 55 pounds from floor to above shoulder height.
Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills are required.
Ability to work in a high-energy team environment is required.
Exceptional customer service, organizational, and communication skills are required.
Strong problem-solving and decision-making skills are required.

Nice To Haves

Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address their questions or concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store communications.
Maintain promotional effectiveness of store-front fixtures and displays.
Assist with merchandise ordering, damaged merchandise processing, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates follow company policies and procedures.
Help the Store Manager supervise, train, and develop Store Associates.
Help maintain a positive, safe, respectful, professional, and friendly environment for customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.