Assistant Manager

AES Restaurant Group•Greenville, OH

19d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is hiring a Restaurant Assistant Manager. The role assists in guiding the team to create a positive guest experience and helps maintain high standards of quality, safety, and cleanliness. The Assistant Manager works with the General Manager to achieve strong restaurant performance across operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role uses AES systems and tools, including the Systems Board and RTI Task Lists, and follows government regulations, employment law, food safety and operations policies, and accounting controls. AES describes itself as a goal-oriented company where employees can develop their skills.

Requirements

Have a reliable vehicle and a valid driver’s license.
Be ServSafe certified or capable of obtaining certification.
Be able to work in warm and cold temperatures.
Be able to stand for 8–10 hours.
Be able to lift up to 50 pounds.
Be able to climb ladders for general maintenance.
Be able to bend, squat, twist, pull, and reach.
Communicate with and treat others respectfully.
Demonstrate coaching and developing skills, emotional resilience and patience, leadership, integrity, and commitment to customer satisfaction.
Be able to work in a fast-paced environment and think on your feet.
Have P&L management, operations management, restaurant management, food cost management, and labor cost management capabilities.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach the team.
Use AES systems to run the restaurant effectively on every shift.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve high performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety and operations policies, and implement accounting controls.