Assistant Manager(09185) - 701 S. Eastwood Dr.

Domino's Franchise•Woodstock, IL

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The role requires setting an example for the crew, following all company policies and procedures, and expecting the same from team members. Assistant Managers also perform general store duties such as operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, completing inventory paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The posting also includes delivery-related duties and requirements, including delivering products by car, delivering flyers and door hangers, and having a valid driver’s license and access to an insured vehicle. The work involves customer and coworker communication, handling orders and money, and working under pressure while meeting quality standards. Conditions can include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, and frequent reaching and hand use. Delivery work can involve carrying food and beverages, driving, walking, climbing stairs, and exposure to weather and night-driving conditions.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers, both by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to meet the stated physical demands, including lifting deliveries weighing up to 50 pounds, carrying products, and climbing stairs when required.

Responsibilities

  • Be responsible for all activities and operations during the shift.
  • Control costs, inventory, and cash, and manage customer relations.
  • Set an example for the crew and follow all policies and procedures.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, standards, cleanliness, and customer service.
  • Support attendance and punctuality, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; clean equipment and the facility.
  • Deliver products by car to customers’ doors and deliver flyers and door hangers.
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