Assistant Manager (01228) - 701 Olds St

Domino's Franchise•Jonesville, MI
•Onsite

About The Position

As a Domino’s Assistant Manager, you are responsible for the store and its staff during your shift. You support and train team members, follow and enforce company policies and procedures, and help drive store performance, customer service, and profitability. The role offers opportunities to develop a management career, including potential progression to general manager and franchise owner. The position involves operating store equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the equipment and facility daily. It also includes managing staffing, schedules, costs, cash, food, customer relations, marketing, attendance, store cleanliness, and adherence to standards. Work takes place in a store with temperatures ranging from approximately 36°F in the cooler to 90°F or higher in some areas. Duties may also involve outdoor tasks in varying weather, exposure to food odors and cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The job requires frequent standing, reaching, and hand use, as well as occasional lifting, carrying, pushing, pulling, climbing, bending, crouching, and squatting.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing, walking short distances, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
  • Ability to differentiate between hot and cold surfaces; talking and hearing on a telephone; near- and mid-range vision and depth perception for in-store tasks.
  • Transportation to and from work.

Responsibilities

  • Take responsibility for everything that happens during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and follow all policies and procedures while expecting the same from team members.
  • Manage staffing, paperwork, scheduling, food management, attendance, punctuality, store cleanliness, marketing, and profitability.
  • Provide great customer service and maintain a perfect store image and adherence to standards.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Help train, support, and encourage team members.
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