Assistant Manager (05161) -437 John Sims Pkwy

Domino's Franchise•Valparaiso, FL

1d•Onsite

About The Position

The Assistant Manager assists the General Manager with coordinating and taking ownership of tasks and assignments given to the team. The role supports day-to-day store operations, including cost, inventory, and cash control, customer relations, staffing, paperwork, food management, time management, store cleanliness, and marketing. The Assistant Manager sets an example, mentors team members, helps develop managers, encourages current team members, and recruits new employees. The role requires adherence to company policies and procedures, professional appearance, attendance and punctuality, dependable transportation, promotion of Domino’s image standards, and strong customer service and service recovery. General store duties include learning and training operational tasks; operating equipment; stocking ingredients; preparing products; handling telephone orders; taking inventory and completing paperwork; and cleaning the store and equipment. The description also includes delivery-specific duties: delivering products by car to customers’ doors and distributing flyers and door hangers. Delivery requires a valid driver’s license with a safe driving record, access to an insured vehicle, navigation skills, and the ability to navigate challenging terrain and carry products while walking and climbing.

Requirements

Knowledge of operational tasks and ability to train those tasks.
Ability to operate all equipment.
Ability to stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Ability to prepare products correctly at an advanced pace.
Ability to receive and process telephone orders.
Ability to take inventory and complete associated paperwork.
Ability to clean the store and equipment daily.
Communication skills, including ability to understand and provide correct written instructions and communicate verbally with customers and co-workers in person and by phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Valid driver’s license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Navigation skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying product.
Far vision and night vision for driving.

Responsibilities

Assist the General Manager in coordinating and owning assigned tasks and team assignments.
Support day-to-day store operations, including cost controls, inventory control, cash control, and customer relations.
Assist in developing managers by setting an example and mentoring the team.
Adhere to company policies and procedures and expect the same from the crew.
Encourage current team members and recruit new people.
Handle staffing, paperwork, food management, and time management.
Maintain a professional appearance and promote Domino’s image standards.
Provide great customer service and effective service recovery.
Maintain attendance and punctuality and dependable transportation to and from work.
Maintain store cleanliness and support marketing.
Learn and train others in operational tasks; operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean the store and equipment daily.
Deliver products by car to customers’ doors and deliver flyers and door hangers.
Navigate delivery locations and carry products while walking and climbing.