Assistant Manager(05123) - 261 Marion Oaks Blvd

Domino's Franchise•Ocala, FL

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role includes general store duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position involves communicating with customers and coworkers in person and by phone, entering and processing orders, making monetary change, and performing repetitive and physically demanding tasks. Work takes place in a store environment with temperature changes, food odors, cornmeal dust, cramped areas, hot surfaces, sharp edges, and moving mechanical parts. Some duties may involve outside work and exposure to varying or adverse weather. The description also includes delivery-specific requirements and duties, such as delivering products by car, delivering flyers, and navigating delivery locations; it does not specify whether these duties apply to this Assistant Manager position.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent hand use.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards; access to an insured vehicle for delivery; ability to navigate and locate addresses and handle adverse terrain.

Responsibilities

  • Manage all activities during the shift.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Set an example for the crew and follow company policies and procedures.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, and cleanliness.
  • Provide great customer service and maintain attendance and punctuality.
  • Contribute to marketing and store profitability.
  • Operate store equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • If assigned delivery duties, deliver products by car to customers and deliver flyers or door hangers.
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