Medical Assistant - Orthopedics Marion

OhioHealth

About The Position

The Medical Assistant performs administrative and clinical duties delegated by physicians and assists with patient care in compliance with the Ohio Administrative Code. Duties vary by office based on practice size and specialty and include routine clinical and administrative work needed to support the assigned practice. The role supports safe, high-quality, efficient care and effective patient flow, and may serve as a resource and trainer for colleagues.

Requirements

High school diploma or equivalent.
Meet at least one of the following: completion of a high school Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Basic Life Support (BLS) certification from the American Heart Association.

Responsibilities

Facilitate efficient patient flow, prepare patients for visits, and provide services as directed by providers and permitted by provider licensure, policy, and scope of practice.
Complete Care Connect EMR documentation requirements.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR in-basket.
Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
Communicate respectfully and caringly with patients and customers.
Collaborate with the healthcare team and anticipate its needs to support continuity, quality of care, and coordination of services.
Collect and monitor patient data and report data and patient needs as directed.
Follow documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost-effectiveness, and efficiency, and participate in quality-improvement activities.
Recommend and implement improvements to operational efficiency and new services within areas of responsibility.
Maintain professional competence through ongoing study of the field and best practices, and complete required training and education.
Promote and advocate for patient quality, safety, and experience initiatives and serve as a role model.
Serve as a subject-matter expert or resource for the department or practice in areas such as quality, performance improvement, and EMR use, including as an EPIC Super User.
Support and oversee efficient patient flow, patient preparation, and provider-directed services and education.
Lead and support development of standard work and necessary customizations.
Serve as a clinical preceptor and train new staff.
Remain compliant with scope of practice.