Medical Assistant-Orthopedics

Palomar Health•Poway, CA

13d•$24 - $34

About The Position

Under the supervision of an RN, LVN, physician assistant, or physician, the Medical Assistant supports quality patient care in a clinic setting. The role includes registering patients, entering information into the computer system, collecting vital signs and health-screening information, scheduling appointments, and providing customer service. The Medical Assistant prepares rooms and sets up instruments, sutures, supplies, equipment, and sterile supplies for procedures, and provides direct patient care in assigned areas, including personal care. The role assists physicians with examinations and procedures, gives health-care instructions to patients and family members, administers medications as appropriate, and collects and handles lab specimens. The Medical Assistant maintains accurate, confidential medical records and documents transactions, phone conversations, observations, and orders according to clinic policies and procedures. The role follows infection-control policies, including proper handling and disposal of infectious or hazardous waste, and cooperates with colleagues to support department objectives and employee relations. Employees may be assigned to various units, departments, clinics, or locations according to staffing, patient volume, and organizational needs. Other duties may be assigned. The employee must follow Palomar Health Medical Group rules, policies, procedures, applicable laws, and standards, and support the organization’s mission, vision, and quality commitment. The position requires sufficient English speaking and reading ability to perform its essential functions, knowledge of standard office equipment, and computer skills including Windows, Microsoft Office applications, internet, and email. Required Windows skills must be present upon employment or acquired within the first two weeks.

Requirements

Successful completion of a Medical Assistant Certificate program with relevant front- and back-office experience.
0–6 months of related experience.
English speaking and reading ability sufficient to perform the essential functions of the position.
Knowledge of standard office equipment, including a calculator, fax machine, and photocopier.
Personal computer and software skills, including MS Windows, Excel, Access, Word, PowerPoint, internet, and email.
Windows skills, including keyboarding and use of a mouse or keys to select items, use menus and scroll bars, open folders, and copy; required upon employment or within the first two weeks.
American Heart Association-recognized BLS – Heartsaver certification.

Nice To Haves

Bilingual in Spanish.
Certified California State Medical Assistant.

Responsibilities

Register patients and enter information into the computer system.
Collect patients’ vital signs and health-screening information, and provide personal care.
Schedule appointments and provide phone and customer service.
Prepare rooms with appropriate instruments, sutures, supplies, and equipment; open sterile supplies and set up for procedures.
Provide direct patient care in assigned areas and assist physicians with examinations, procedures, and related processes.
Show sensitivity to patients’ comfort and privacy and express interest in their progress.
Provide health-care instructions to patients and family members.
Maintain accurate and confidential patient medical records and document transactions, phone conversations, observations, and orders according to clinic policy and procedure.
Follow infection-control policies, including proper handling and disposal of infectious or hazardous waste.
Administer medications as appropriate and collect and handle laboratory specimens.
Cooperate with other personnel to meet department objectives and maintain good employee relations.
Work in other units, departments, clinics, or locations as assigned based on staffing levels, patient volume, and organizational needs.
Perform other duties as assigned and follow applicable organizational rules, policies, procedures, laws, and standards.