Assistant Manager(06080) - 2275 Hanover Pike

Domino's Franchise•Hampstead, MD

17h

About The Position

The Assistant Manager is responsible for the store and its staff during their shift, supporting team members, following and enforcing company policies and procedures, and helping drive store performance, customer service, and profitability. The role offers opportunities for career progression, including advancement to general manager and franchise ownership. The position combines management responsibilities with hands-on store operations. Duties include controlling costs, inventory, and cash; staffing and paperwork; food management; marketing; maintaining store cleanliness and standards; and providing excellent customer service. The Assistant Manager also operates equipment, stocks and prepares products, processes telephone orders, takes inventory, and cleans the equipment and facility daily. Work takes place in a pizzeria and may involve outdoor tasks and varying or adverse weather. Store conditions can include temperatures from 36 degrees in the cooler to 90 degrees or higher in other work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires frequent standing, walking, reaching, and hand use, as well as occasional lifting, carrying, pushing or pulling, climbing, stooping, bending, crouching, and squatting.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to lift delivery cases weighing up to 50 pounds and stack them on shelves up to 72 inches high.
Ability to carry supplies, including pizza sauce weighing approximately 30 pounds and dough trays weighing approximately 12 pounds each.
Ability to push or pull trays on dollies and occasionally navigate stairs or climb a ladder.
Ability to bend, crouch, squat, and reach as needed for assembly, stocking, and cleaning tasks.
Ability to use hands continuously during the day, including frequent and forceful use of forearms and wrists when shaping pizza dough.
Ability to distinguish hot and cold surfaces and meet the visual, hearing, and sensory demands of the job.
Transportation to and from work.

Responsibilities

Take responsibility for everything that happens during the assigned shift.
Set an example for the crew and follow all policies and procedures, expecting the same from team members.
Manage staffing, paperwork, cost controls, cash control, food management, and work schedules.
Maintain store image and adherence to standards, provide customer service, and support attendance and punctuality expectations.
Support store cleanliness, marketing, and profitability.
Operate store equipment and stock ingredients from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Communicate with customers and coworkers to process orders in person and over the phone.
Unload deliveries using a hand truck and place supplies on shelves.
Perform assigned tasks such as changing prices on signs, washing walls, and maintenance.