Assistant Manager(03292) - 1611 Manheim Pike

Domino's Franchise•Lancaster, PA

About The Position

The Assistant Manager is responsible for the store’s success and staff during their shift, including following and enforcing company policies and procedures. The role supports team training and performance, customer service, and store operations, with opportunities for career progression within Domino’s. Duties include staffing, paperwork, inventory and cost controls, cash handling, food management, scheduling, maintaining store standards and cleanliness, marketing, and profitability. The position also involves operating store equipment, preparing products, processing orders, taking inventory, and completing associated paperwork. The work takes place in a store with varying temperatures, including a walk-in cooler and hot work areas, and may involve outdoor tasks in varying weather. The role requires frequent standing, walking, reaching, and hand use, along with occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching. Team members may unload deliveries weighing up to 50 pounds and handle hot surfaces, sharp edges, moving mechanical parts, food odors, and cornmeal dust.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid, and accurate movements with the eyes, hands, and fingers.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the stated physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

Take responsibility for all activities and outcomes during the shift.
Follow all policies and procedures and ensure the crew does the same.
Manage staffing, paperwork, cost controls, cash control, food management, and work schedules.
Maintain store image, cleanliness, and adherence to standards.
Provide great customer service and manage customer relations.
Support attendance and punctuality, transportation to and from work, marketing, and store profitability.
Operate store equipment and stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Communicate with customers and coworkers to process orders in person and by phone.
Direct activities, perform repetitive tasks, work independently and with others, meet quality standards, and make judgments and decisions.