Assistant Manager(01133) - 3151 Breton Rd

Domino's Franchise•Kentwood, MI
•Onsite

About The Position

The Assistant Manager supports the success of a Domino’s store and its staff, taking responsibility for everything that happens during their shift. The role includes managing costs, inventory, cash, food operations, staffing, customer relations, store cleanliness, marketing, and profitability while following company policies and procedures and setting an example for the crew. The position combines hands-on store work with team leadership. Assistant Managers operate equipment, prepare products, process telephone orders, take inventory, complete paperwork, and help maintain the facility. They support team members’ development and contribute to Domino’s culture and business goals. The role may provide opportunities to progress to General Manager and franchise owner. Work involves a range of physical tasks and conditions, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, frequent reaching and hand use, and bending. The work environment may include temperature extremes, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Ability to follow all policies and procedures and expect the same of the crew.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers, in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing.
  • Transportation to and from work.

Responsibilities

  • Take responsibility for all store operations during the assigned shift.
  • Control costs, inventory, and cash.
  • Manage customer relations and provide great customer service.
  • Staff the store and complete paperwork.
  • Manage food and work to a schedule.
  • Maintain a professional store image and adhere to standards and policies.
  • Support attendance and punctuality expectations, store cleanliness, marketing, and profitability.
  • Operate store equipment and stock ingredients and supplies.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and co-workers to process orders.
  • Support and develop team members.
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