Assistant Manager(04785) - 1539 Mt Rose Ave

Domino's Franchise•York, PA

About The Position

The Assistant Manager is responsible for the store and its staff during their shift, supporting team development and contributing to the store’s success, customer service, and profitability. The role offers opportunities for career progression, including advancement to general manager and franchise owner. The position involves operating store equipment, stocking and preparing food products, processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Assistant Managers are expected to follow company policies and procedures, set an example for the crew, and oversee staffing, cost controls, cash, food management, scheduling, store standards, marketing, and customer relations. Work includes standing for most tasks, walking short distances, frequent reaching and hand use, and occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching. The work environment may include varying or adverse weather during outside tasks, temperatures from 36 degrees in the cooler to 90 degrees or above in some areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and frequent reaching and hand use.
  • Transportation to and from work.

Responsibilities

  • Take responsibility for everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Oversee staffing, paperwork, food management, work schedules, store image and standards, attendance and punctuality, cleanliness, marketing, and profitability.
  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Unload and handle product deliveries, including lifting and moving cases weighing up to 50 pounds.
  • Support and develop team members.
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