Assistant Manager, Warehouse

Hard Rock Hotel & Casino Ottawa • Hard Rock Casino Northern Indiana, IN

9d

About The Position

Under the direction of the Manager, Warehouse, the Assistant Manager assists with hiring, training, supervising, and evaluating the Warehouse/Receiving team, including safety matters. The role manages scheduling and staffing, inventory levels and ordering, budget and waste reporting, receiving paperwork, product quality and distribution, storage conditions, and warehouse equipment. It works closely with Finance Management and Food & Beverage management and provides service to casino departments. The position must comply with departmental procedures and Indiana gaming regulations.

Duties are typically performed in the casino back of house, which may be fast-paced and noisy. The employee may also need to be on or pass through the casino floor, where secondhand smoke and excessive noise may be present. The role frequently involves standing, walking, handling objects, reaching, communicating, and tasting or smelling. It frequently requires lifting or moving up to 50 pounds, as well as vision abilities including close, distance, color, and peripheral vision, depth perception, and focus adjustment.

Requirements

• High school diploma, GED, or equivalent; related education and experience may be interchangeable on a year-for-year basis.
• At least 2 years of experience in casino warehouse management.
• Extensive knowledge of the Stratton Warren Inventory Purchasing System and its subsystems as they relate to warehouse, receiving, and inventory departments or locations.
• Team-oriented approach, management skills, ability to multitask, and excellent organizational skills.
• Knowledge of procedures, methods, equipment, computers, and applicable software, including excellent working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
• Knowledge of reviewing inventory stock levels and placing orders to maintain par levels.
• Excellent work ethic and organizational skills.
• Flexibility to work varying shifts and schedules, including weekends and holidays as needed.
• Ability to communicate effectively with outside contacts and all levels of team members.
• Ability to obtain and maintain required federal, state, and Indiana Gaming Commission licenses and certifications.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; speak effectively before groups; solve practical problems; interpret written, oral, diagram, or schedule instructions; and interact professionally with employees and vendors.
• Must successfully pass a background check and drug screening.
• Must be at least 21 years of age.
• Must maintain strict confidentiality regarding financial data and casino policies.
• Frequently stand, walk, use hands to handle or feel objects, reach, talk or hear, and taste or smell.
• Frequently lift and/or move up to 50 pounds.
• Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

• Schedule Warehouse/Receiving employees to ensure adequate coverage.
• Staff, interview, hire, evaluate, and apply progressive discipline to subordinate employees as applicable.
• Train, teach, coach, and cross-train Warehouse/Receiving Department employees when applicable.
• Communicate professionally with casino departments and employees to provide superior customer service.
• Ensure proper processing of debits and credits and obtain signatures for paperwork transactions.
• Maintain and adjust warehouse inventory par levels to meet business demands and volumes, and order inventory items in a timely manner.
• Manage and maintain the department's annual budget figures.
• Maintain waste reports and work with Finance Management.
• Process accurate receiving paperwork in coordination with Finance Management.
• Ensure the accuracy and quality of delivered and received items and services.
• Ensure delivered and received items are distributed and processed promptly.
• Ensure stocked and pulled items are accurate and handled on time.
• Rotate inventory promptly and properly using FIFO.
• Minimize inventory waste.
• Walk through inventory locations daily, including freezers and coolers, and check item dates and product quality.
• Communicate excess inventory levels to Food & Beverage management.
• Monitor freezer and cooler temperatures daily.
• Weigh meat catch weights to verify accuracy.
• Ensure warehouse equipment is in proper working order and preventive maintenance is completed and scheduled.
• Ensure safety compliance and comply with departmental Standard Operating Procedures and Indiana Gaming Regulations.
• Attend seminars when needed.
• Work varying shifts and schedules, including weekends and holidays as needed.
• Communicate effectively with outside contacts and team members at all levels, interact professionally with employees and vendors, and promote teamwork and a constructive work environment.

Benefits

• Comprehensive benefits package intended to support team members' health and well-being, future planning, and work-life balance; benefits may vary with employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED