Assistant Manager - Truck Service
About The Position
The Truck Service Assistant General Manager provides vital support to the General Manager in leading the marketing and operations functions of the Truck Service department. The role helps lead technicians as they troubleshoot, diagnose, and repair heavy-duty trucks and trailers professionally and accommodatingly. The assistant manager helps ensure travelers can return to the road and supports the department’s performance, service quality, and financial objectives. The position involves setting an example for the team, coaching and performance-managing staff, recruiting and training team members, inspecting products and services, and supporting safe operations and vendor standards. Team members may also be asked to perform duties not listed in this description. The position is not an employment contract; either the employee or TA Operating LLC may terminate employment at any time, for any reason.
Requirements
- High school diploma or GED.
- Excellent verbal and written communication skills.
- Ability to communicate effectively with other managers.
- Ability to work flexible hours, including nights, weekends, and some holidays.
- Valid driver's license.
Nice To Haves
- Associate’s or bachelor’s degree.
- Supervisory experience in a convenience store, truck service, travel center, or related business.
- Knowledge and understanding of the Truck Service business.
- Interest in growing a career within the Truck Service division.
Responsibilities
- Lead and inspire the team to meet or exceed company performance standards and improve the Truck Service department.
- Develop an atmosphere that welcomes feedback from team members and guests; coach and performance-manage staff according to company policy.
- Recruit, hire, train, and retain high-quality team members, fostering a culture of respect and recognition.
- Help lead technicians in troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers professionally and accommodatingly.
- Conduct visual inspections to ensure products and services are available.
- Support financial objectives through effective management of people, products, services, and facility processes, with attention to revenue and profit.
- Follow safety standards and operating procedures.
- Follow company guidelines for vendor relationships.
Benefits
- Competitive wages and annual bonus opportunity.
- Medical, dental, vision, and life insurance.
- 401(k) with company match.
- Paid vacation and holidays.
- Tuition reimbursement.
- On-site meal discounts.
- Discounts on technology, travel, food, and fuel.
- Opportunity for growth and advancement with company-paid training.
- Relocation assistance; relocation is not required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
