Assistant Manager - Truck Service
About The Position
The Truck Service Assistant General Manager provides vital support to the General Manager in leading the marketing and operations functions of the Truck Service department. The role assists in leading technicians through troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers in a professional and accommodating manner, helping return travelers to the road better than they came. The Assistant Manager leads and develops the team, supports customer service and department performance, and helps achieve financial objectives through effective management of people, products, services, and facility processes. The role also conducts visual inspections, follows safety and operating standards, and adheres to company guidelines for vendor relationships. The position may include duties not listed in the description.
Requirements
- High school diploma or GED.
- Excellent verbal and written communication skills.
- Ability to communicate effectively with other managers.
- Ability to work flexible hours, including nights, weekends, and some holidays.
- Valid driver's license.
Nice To Haves
- Associate’s or bachelor’s degree.
- Supervisory experience in a convenience store, truck service, travel center, or related business.
- Knowledge and understanding of the Truck Service business.
- Interest in growing a career within the Truck Service division.
Responsibilities
- Lead and inspire the team to meet or exceed company performance standards and improve the Truck Service department.
- Build a trusting atmosphere that encourages feedback from team members and guests; coach and performance-manage staff according to company policy.
- Recruit, hire, train, and retain high-quality team members according to company guidelines, and foster a culture where team members feel respected and recognized.
- Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers professionally and accommodatingly.
- Conduct visual inspections to ensure products and services are available.
- Help achieve financial objectives through effective management of people, products, services, and facility processes, with a focus on revenue and profit.
- Follow safety standards and operating procedures.
- Follow company guidelines for vendor relationships.
- Perform other duties as requested.
Benefits
- Competitive wages and annual bonus opportunity.
- Medical, dental, vision, and life insurance.
- 401(k) with company match.
- Paid vacation and holidays.
- Tuition reimbursement.
- On-site meal discounts.
- Discounts on technology, travel, food, and fuel.
- Opportunity for growth and advancement with company-paid training.
- Relocation assistance; relocation is not required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
