Assistant Manager - Supported Living Services

Lifehouse Agency•San Rafael, CA

3d•Onsite

About The Position

Lifehouse is seeking an Assistant Manager to support individuals with intellectual and developmental disabilities (I/DD). The role involves guiding Direct Support Professionals in assisting clients with daily tasks, community integration, and recreational activities. The Assistant Manager will help build systems and processes to ensure clients lead fulfilling lives within their communities.

Requirements

At least one year of experience with people with I/DD, preferably in a residential setting.
Strong management skills with the ability to work collaboratively in a diverse organization, maintaining a positive work environment and leading change through teamwork.
Uses creative problem solving and decision-making skills to guide appropriate solutions.
Good general office skills – familiar with technology (computers/smartphones) and aptitude to learn new programs.
Strong written and verbal communication.
Attention to detail.
Able to lift more than 50 pounds.
Driver's License plus 2 years driving experience.
Vehicle with valid registration and valid insurance.

Responsibilities

Organize and supervise the direct provision of services to individuals served by Lifehouse.
Hire qualified staff, schedule staff hours and arrange for substitute staffing as needed.
Assist clients with appointments and cover shifts when there is no staff available.
Provide staff training and notify supervisors of issues and concerns.
Facilitate a monthly staff meeting at main office.
Approve timesheets, purchase orders and mileage sheets.
Work with clients on developing Individual Support Plans and ensure they are implemented and followed by staff.
Serve as the liaison with families and outside service providers.
Review Client Information Sheets as needed and distribute accordingly.
Maintain client Medical-Dental Records.
Attend client’s Annual Review.
Ensure that client needs are met Medical, financial, shopping, transport and meal planning.
Conduct weekly site visits.
Complete billing at the end of each month.
Maintain cell phone coverage and handle emergencies.