Assistant Manager, Store

Central Valley•St. Helena, CA

19d

About The Position

The Assistant Store Manager supervises facility operations and the team to help ensure sales goals and targets are met or exceeded by driving employee productivity. The role aligns facility and employee objectives with company direction. Responsibilities include overseeing product replenishment, transfers, receiving, and inventory accuracy; assessing productivity and staffing needs; and managing employee schedules, timekeeping, coaching, training, cash handling, facility opening and closing, loss prevention, and safety during the shift.

Requirements

Exceptional customer service skills.
Basic computer skills.
Excellent communication skills.
Organizational skills.
Ability to problem-solve and apply critical thinking.
Ability to multitask in a fast-paced environment.
Ability to manage and improve processes.
Ability to manage and resolve conflicts.
5+ years of supervisory experience in a retail environment.
3+ years of inventory control experience.
5+ years of merchandising experience.

Responsibilities

Direct product replenishment and ensure product placement is accurate.
Manage store transfers, meeting deadlines for pulling and building customer orders and inter-store transfers.
Support receiving to promote accuracy and team productivity as products are received, sorted, and staged for replenishment.
Work with inventory control on product counts, zero scans, and product investigations to maintain accurate inventory and reduce out-of-stocks and time-to-fill.
Assess productivity metrics and resources to meet business needs.
Create work schedules for reporting employees and track employee time in Paylocity.
Clarify performance expectations, coach and guide employees, and ensure accountability.
Address employee concerns and escalate them to the supervisor or Human Resources as appropriate.
Conduct employee one-on-one coaching with the supervisor.
Lead department employee training and assist with cross-training others.
Disperse cash funds for registers and prepare and drop bank deposits.
Open and/or close the facility.
Manage loss prevention and safety during the shift.