Assistant Manager :Ski & Ride School - Salary

Vail Resorts • Vail, CO

6d • $58,462 - $67,267 • Onsite

About The Position

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). The Ski & Snowboard School Assistant Manager is responsible for delivering high-quality guest and employee experiences while supporting the overall success of ski and snowboard school operations. This role oversees all or key components of program delivery within their team. This posting is for multiple assistant manager positions within the Ski and Snowboard School. Level of responsibility and associated compensation differs across positions.

Requirements

• High School Diploma
• Must be able to speak, read and write English fluently. Verbal communication in person and via telephone with guests, instructors and management - required.
• Knowledge of Microsoft Office applications (Excel, Word, Teams and Outlook) - required.
• Excellent guest service and communication skills. Must be organized and detail oriented.

Nice To Haves

• PSIA/AASI Level 2 or higher
• Minimum of three years as a full-time instructor
• Have current professional instructor certification
• Knowledge of RPOS
• Knowledge of V/BC Ski & Snowboard School operations
• Prior Vail Resorts experience

Responsibilities

• Lead daily operations, including training, scheduling, payroll, and performance management.
• Maintain a strong on-hill presence to provide instructor coaching, support, and quality oversight.
• Promote and reinforce consistent safety messaging, ensuring instructors communicate and model safe practices for guests and employees at all times.
• Partner with managers, assistant managers, leads, specialist and product sales & services teams to ensure lessons and programs are executed effectively.
• Oversee operations for daily retail lessons, seasonal programs, and specialty offerings.
• Manage resources, labor, and financial performance while aligning with department and business goals.
• Engage directly with guests to resolve concerns, gather feedback, and enhance overall satisfaction.
• Foster a culture of safety, accountability, clear communication, and continuous improvement across the team.
• Other duties as assigned

Benefits

• Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED