Assistant Manager, Shuttle Operations (Non-CDL)

Metropolis Technologies • Kansas City, MO

9d

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. It operates a parking network with more than 23,000 employees at over 4,000 locations across North America and Europe.

The Assistant Manager, Shuttle Operations assists with the day-to-day management of assigned locations and supervises shuttle drivers, parkers, and shuttle bus operations. The role supports customer satisfaction, revenue control, closing reports, and daily revenue reporting. The position is located in Kansas City, Missouri. The posted pay is $26.00 per hour.

Requirements

• High school graduate; some college is a plus.
• At least one year of supervisory experience.
• Valid state-issued driver’s license with a current address and an acceptable driving record.
• DOT Medical Card (Medical Examiner’s Certificate) required.
• Intermediate computer skills using Microsoft Office, including Excel and Word.
• Superior verbal and written communication skills.
• Proactive, with strong personal drive, proven customer service skills, and willingness to lead by example.
• Must be able to stand and walk regularly and use hands to handle cash and equipment for extended periods; occasionally sit, climb, or balance; and occasionally lift or move up to 50 pounds.

Nice To Haves

• Supervisory experience in the transportation and/or parking industry.
• Prior supervisory experience managing DOT-regulated shuttle operations.
• Some college education.
• Knowledge of shuttle operations, DOT regulations, union contracts, and payroll.

Responsibilities

• Lead programs to improve client and customer satisfaction.
• Assist in managing the day-to-day activities of assigned locations.
• Supervise shuttle drivers and parkers, and monitor shuttle bus operations.
• Ensure appropriate customer interaction.
• Supervise completion of closing reports.
• Monitor and implement effective revenue control procedures.
• Perform other necessary functions as assigned.
• Assist with daily data entry of revenue reports.
• Compile and interpret daily operational reports.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Long- and short-term disability insurance
• Life insurance
• Accident insurance
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED