Non CDL Shuttle Driver

VPNE•Burlington, MA

About The Position

As a member of VPNE’s growing transportation division, the Non-CDL Shuttle Driver safely transports employees and customers from parking facilities to their designated areas. The driver provides exceptional service and prioritizes safety while ensuring the vehicle is clean, maintained, and meets company standards and brand representation.

Requirements

  • Proficient in English, both verbally and in writing.
  • High school diploma or GED.
  • Valid driver’s license.
  • Updated DOT Medical Clearance Card.
  • DPU Certification.
  • Able to sit for long periods and walk short distances.
  • Manual dexterity to operate a shuttle bus safely.
  • Strong customer service skills.
  • Ability to lift a minimum of 50 pounds.
  • At least 18 years of age.
  • Willing and able to smile during every customer interaction with passengers.
  • Maintain uniform standards while around the account.
  • Able to pass a criminal background check and drug test.
  • Driving record must meet company standards.
  • Successfully pass a company-issued driving test.
  • Ability to create relationships with customers.
  • Time-management and problem-solving skills.

Responsibilities

  • Maintain safety standards while transporting employees to their designated areas.
  • Ensure the vehicle meets all safety requirements and update the maintenance schedule.
  • Follow traffic signs and laws and maintain posted speed limits.
  • Ensure all passengers are authorized to board the shuttle.
  • Maintain a set schedule to minimize delays.
  • Provide each passenger with a positive experience and promptly resolve or escalate issues to an appropriate authority.
  • Extend the Exceptional Care philosophy at all times.
  • Communicate necessary information concisely and professionally to managers and passengers, in person or via shuttle radio.
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