Assistant Manager - Optical
National Vision•Alhambra, CA
•$18 - $22
About The Position
The Assistant Manager - Optical oversees daily store operations, including personnel management and inventory control, to support a positive customer experience and a productive team. The role helps manage the eyeglass department, achieve store performance goals, maintain operational and quality standards, and support staffing and associate development. Store duties and work practices may vary to comply with state licensing or credential requirements.
Requirements
- Optical sales experience.
- Ability to lead, coach, and build relationships with associates.
- Sound understanding of store operations and standards for success.
- Strong oral and written communication skills for effective team management.
- Exceptional customer service skills.
- Strong organizational skills to plan work and monitor progress toward goals.
- Ability to analyze, create, and understand financial reports.
- Demonstrated ability to analyze and solve problems of varied scope.
Nice To Haves
- Supervising experience is preferred.
Responsibilities
- Monitor and achieve profit, sales, and performance goals, including reviewing the P&L.
- Optimize and oversee the eyeglass department to support efficiency and compliance with company policies and operational guidelines.
- Promote outstanding customer service and ensure associates provide it.
- Ensure quality standards are met, review remakes, and enforce applicable policies.
- Communicate with the General Manager, District Manager, and Corporate Office, and provide store reports as required.
- Ensure promotions, advertising, and visual merchandising are in place and that associates and doctors know about current promotions.
- Supervise and motivate Opticians and CL Sales associates, and in some stores the Receptionist, while ensuring timely completion of day-to-day functions.
- Assist the General Manager with staffing forecasts, recruiting, selection, and retention of a high-caliber staff.
- Motivate associates to exceed performance standards.
Benefits
- Competitive pay and bonus opportunities.
- Health and dental insurance.
- 401(k) retirement savings.
- Flexible spending account.
- Paid time off and company holidays.
- Parental leave.
- Employee eyewear discount.
- Overtime pay when applicable.
- Training programs and access to educational courses.
- Professional growth, internal promotions, and career advancement opportunities.
- Sundays off; stores are closed every Sunday.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
