Assistant Manager of Park Services

Hershey Entertainment & Resorts Careers • Hershey, PA

2d • Onsite

About The Position

The Assistant Manager of Park Services supervises and leads part-time seasonal team members responsible for maintaining appearance and cleanliness standards at Hersheypark, GIANT Center, Hersheypark Stadium, and Hershey Theatre. The role supports training, ensures staffing levels meet cleaning and operational needs, and oversees department equipment and inventory. The position involves regular communication with management and collaboration with other departments. It requires a flexible schedule, including weekend and evening availability, and work both indoors and outdoors in varied weather and noise conditions.

Requirements

• At least 2 years of related experience.
• At least 1 year of supervisory experience.
• Must be 18 years of age or older.
• Must have a valid driver's license.
• High school diploma or GED.
• Skill using Microsoft Office applications, including Excel and Word.
• Availability for a flexible schedule, including weekends and evenings.
• Ability to perform the listed physical activities, including frequent lifting up to 50 pounds, standing, walking, and hand/eye coordination.
• Good vision, with or without correction, including the ability to operate moving equipment and perform detailed close-distance work.
• Ability to communicate detailed information verbally by phone or in person.

Responsibilities

• Supervise and lead Park Services team members, including morning clean-up crews, janitorial attendants, and supervisors.
• Ensure each area has appropriate staffing and that team members have the required training and documentation for each shift.
• Coach and train part-time seasonal team members during their shifts.
• Support leadership development by providing growth opportunities and recognizing and appreciating team members.
• Coordinate daily staffing levels to meet operational needs.
• Oversee department equipment inventories and ensure equipment is functioning properly.
• Coordinate timely equipment repairs and maintain appropriate inventory levels.
• Communicate regularly with management about operational issues and concerns, including team member or guest matters.
• Maintain good working relationships with other departments and support teams to ensure alignment and consistency.
• Complete other assigned tasks as needed.

Benefits

• Free admission to Hersheypark.
• Discounts.
• Medical coverage beginning the first day of the month after starting work.
• Dental coverage beginning the first day of the month after starting work.
• Vision coverage beginning the first day of the month after starting work.
• 401(k) contribution.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED