Assistant Manager (Merchandising) - Nights

Serv-U-Success•Austintown, OH

About The Position

Serv-U-Success is hiring a full-time Assistant Manager (Merchandising) for a night shift. The role supports daily store operations and partners with the Store Manager to deliver strong execution, coach team members, and maintain a safe, organized, customer-focused environment. The position offers opportunities to develop leadership skills, contribute to high-performing teams, and grow a career in retail leadership. The listed shift is 9:00 p.m. to 5:00 a.m., with weekday and weekend availability needed. The pay is listed as starting at $18.00 per hour and up to $20.00 per hour based on experience, plus a $1-per-hour premium for hours worked between 8:00 p.m. and 5:00 a.m.; another pay listing states $19–$21 per hour including shift premiums. The company describes its culture as collaborative and people-first, with a focus on development, recognition, safety, inclusion, and customer service. Serv-U-Success states that it is an equal opportunity employer and may use AI tools to support parts of the hiring process, while final hiring decisions are made by humans.

Requirements

Associate degree or equivalent work experience.
Strong communication, coaching, and interpersonal skills.
Excellent organizational, time-management, and problem-solving abilities.
Flexible availability, including days, evenings, weekends, and holidays.
Willingness to travel between locations as scheduled and assigned, both in the local pod and the wider region.
Ability to stand and walk throughout the entire shift.
Frequently bend, stoop, kneel, squat, reach, and climb a step ladder.
Lift and carry products weighing up to 30 pounds independently and up to 50 pounds with assistance.
Safely move carts, fixtures, and merchandising equipment as needed.

Nice To Haves

Two or more years of retail, grocery, merchandising, or customer service experience preferred.
Previous leadership or supervisory experience is a plus.
Experience with planograms is preferred.

Responsibilities

Support daily store operations, including merchandising, product resets, remodels, and special projects.
Lead assigned shifts and serve as Manager on Duty when needed.
Coach, train, and motivate team members while reinforcing company standards and best practices.
Monitor project progress and help ensure work is completed accurately and on schedule.
Build positive relationships with customers, store leadership, and team members.
Promote safety by modeling safe work practices and maintaining clean, organized work areas.
Use company technology and reporting systems to support daily operations and project execution.